Privacy Policy
Key points
- We collect what you give us (account details, case information, documents, questions) and basic technical data, and use it to run the Service for you.
- We do not sell your personal information, do not share it for targeted advertising, and do not use your documents or questions to train AI models.
- To answer your questions, relevant text is sent to the AI providers listed below. Their business API terms say they do not train on API content by default; they may keep it briefly for abuse monitoring.
- Files are encrypted at rest by our storage providers and isolated to your account — but the Service is not end-to-end encrypted, and nothing you share is protected by attorney-client privilege.
- You can delete documents and whole cases in the app, and ask us to access, correct, export, or delete your data. We honor Global Privacy Control.
- Justice Genie is for adults 18 and older.
1. Information we collect
| Category | What it includes | Source |
|---|---|---|
| Account | Email address, name (optional), password (stored only as an Argon2 hash), language and plain-language preferences, and the date and version of the Terms and Privacy Policy you accepted. | You |
| Case information | Case titles, type, state/jurisdiction, descriptions, and a running case summary the assistant maintains. | You; generated by the Service |
| Documents and extracted content | Files you upload (PDF, Word, Excel, text, images) and court forms; text extracted from them (including text read from images by an AI provider); searchable text chunks and their numeric "embeddings." | You; generated by the Service |
| Conversations and work product | Questions you ask and answers with their sources; practice-session turns; drafts; form field values; deadlines you enter (title, date, notes, and where the date came from). | You; generated by the Service |
| Live hearing and deposition data | Transcribed text of what was said, the speaker role you assign, AI suggestions, and session summaries. If you use desktop audio capture, short audio clips are sent for transcription; if you share your screen, a screenshot may be sent with a turn. We do not store the audio clips, and we store a screenshot only if you choose to save it as an exhibit (it then becomes one of your documents). | You; your devices |
| Case intake guide | The description and answers you enter. They are used to build the response and are not stored by us. | You |
| Billing | Plan, subscription status, and a Stripe customer ID. Stripe collects your payment card and billing details directly; we never receive or store your full card number. | You; Stripe |
| Technical and usage data | IP address, browser and device information, pages requested, and timestamps in our hosting provider's request logs; analytics data (see Section 6). | Your browser; analytics providers |
| Communications | Messages you send us, such as support or privacy requests. | You |
Sensitive information. Legal matters can involve sensitive information — for example about health, finances, immigration status, criminal history, or children. You decide what to upload. By choosing to include sensitive information, you consent to our processing it only to provide the Service to you. Please redact what you do not need.
2. How we use information
- To provide the Service: create your account, store and index your documents, answer questions, run practice and live-hearing features, generate drafts and summaries, keep your deadlines and reminders, and process payments.
- To secure the Service: authenticate you, keep accounts isolated, prevent abuse (for example, rate limiting by IP address), and investigate security incidents.
- To understand and improve the website using analytics, subject to your cookie choices.
- To communicate with you about your account, security, and changes to our Terms or this policy.
- To comply with law and enforce our Terms.
We do not use your information for targeted advertising, and we do not make decisions that produce legal or similarly significant effects about you based solely on automated processing.
3. AI processing and training
Justice Genie's features need AI models to read your content. When you ask a question, run a practice session, draft a document, use the intake guide, or use live mode, the Service sends the relevant excerpts of your documents, your question or text, and (for images, scanned pages, screenshots, or audio) that media to an AI provider, which returns a response.
- We do not use your content to train AI models, and we do not sell it or license it to others.
- We use the providers' business API services. Their published terms state that API inputs and outputs are not used to train their models by default. Providers may retain API data for a limited period (commonly up to 30 days) for abuse and safety monitoring, or longer where required by law. Their own terms govern that retention (links below).
- The Service automatically chooses among the providers below for each request and falls back to another if one is unavailable, so any of them may process a given request.
- We do not route your content to providers whose terms allow training on API inputs by default. For example, DeepSeek is disabled in our configuration.
4. Service providers
We share personal information with these providers only so they can perform services for us, under their terms:
| Provider | Purpose | Data involved |
|---|---|---|
| Google Cloud (Cloud Run) | Application hosting and request logs | All data passing through the app; technical data |
| Neon (PostgreSQL, hosted on AWS in the U.S.) | Database | Account, case, conversation, transcript, draft, deadline, and extracted-text data |
| Cloudflare (R2 object storage) | File storage | Uploaded documents and forms |
| Anthropic | AI answers, drafting, practice, reading text in images | Relevant excerpts, questions, images |
| OpenAI | AI answers; reading text in images; audio transcription (backup) | Relevant excerpts, questions, images, audio clips |
| Google (Gemini API) | AI answers; search embeddings; reading text in images; audio transcription | Relevant excerpts, questions, document chunks, images, audio clips |
| Groq and OpenRouter | Backup AI routing if the primary providers are unavailable | Relevant excerpts and questions |
| Stripe | Payments, subscriptions, receipts, and the billing page where you cancel | Email, name, billing and payment details |
| Google Analytics 4 | Website analytics (subject to your consent) | Pages visited, device and approximate location data, cookie identifiers |
| Cloudflare Web Analytics | Cookie-free page-view statistics on our homepage | Page views, referrer, browser type |
Public legal-information sources. To look up law, the Service sends a short search query — derived from your question and your case's type or state, and built to contain legal terms rather than personal details — to public sources such as GovInfo, eCFR, Regulations.gov, Open States, LegiScan, and CourtListener. Avoid putting names or other identifying details in questions if you do not want them to reach a search query.
5. When we disclose information
Besides the service providers above, we disclose personal information only: (a) at your direction; (b) to comply with law, a subpoena, court order, or other legal process, or to respond to lawful requests by public authorities; (c) to protect the rights, safety, and security of our users, the public, or us, including to prevent fraud or abuse; or (d) in connection with a merger, acquisition, financing, or sale of assets, subject to this policy. Where the law allows, we will try to notify you before disclosing your content in response to legal process so you can seek protection. We do not sell personal information and do not "share" it for cross-context behavioral advertising, as those terms are defined in U.S. state privacy laws.
6. Cookies, analytics and your choices
- Strictly necessary: a secure, HttpOnly sign-in cookie (
legalai_refresh, up to 14 days) keeps you signed in; page scripts cannot read it. We also keep your cookie choice in your browser's local storage. - Analytics (optional): Google Analytics 4 uses cookies (such as
_ga) to measure site usage. We use Google Consent Mode: advertising storage and ad personalization are always denied, and analytics cookies are off by default for visitors in the EEA, UK, and Switzerland until they click Accept. You can Accept or Decline in the banner and change your choice anytime with the "Cookie choices" link in the footer. - Global Privacy Control: if your browser sends a GPC signal, we treat it as a request to opt out: analytics cookies stay off, and it is honored as an opt-out of any sale or sharing. Because GPC is a browser-level signal, it overrides an earlier "Accept" choice for as long as your browser sends it.
- Do Not Track: there is no agreed standard for Do Not Track (DNT) signals, so we do not respond to DNT signals separately; we honor Global Privacy Control.
- Cloudflare Web Analytics on our homepage does not use cookies.
7. Where and how data is stored; security
Your data is stored and processed in the United States. Uploaded files are stored in Cloudflare R2 under keys unique to each case; the database is hosted by Neon; the per-case search index (text chunks and embeddings) is kept with the application. Our storage providers encrypt stored data at rest, and connections use HTTPS with HSTS.
Other safeguards include: passwords hashed with Argon2; short-lived access tokens held only in memory, and sign-in cookies that are HttpOnly, SameSite=Strict, rotated on each use, and revoked on sign-out; server-side checks on every request that a case belongs to the signed-in user; file-type checks on uploads; a strict Content Security Policy; and rate limits on sign-in and other sensitive endpoints. No system is perfectly secure, and we cannot guarantee security. If a data breach affects your personal information, we will notify you and regulators as the law requires.
8. Retention and deletion
- While your account is open, we keep your account and case data so the Service works.
- You can delete individual documents (removing the file, its extracted text, and its search-index entries) and entire cases (removing the case's documents, forms, drafts, conversations, transcripts, practice sessions, deadlines, and search index) at any time in the app.
- Account closure: email us to close your account; we will delete or de-identify your remaining personal information within 45 days, except what we must keep for legal, tax, accounting, or security reasons (for example, billing records that Stripe and we must retain).
- Backups and logs: deleted data may remain in backups and hosting logs for a limited period until it is overwritten in the normal course, typically within 30 days.
- AI providers may retain request data for a limited time under their own terms (see Section 3).
- Intake-guide descriptions and audio clips are not stored by us, and screenshots are stored only if you save one as an exhibit.
9. No attorney-client privilege
Justice Genie is not a law firm and does not provide legal advice, so there is no attorney-client relationship and no attorney-client privilege, and you should not assume attorney work-product protection covers anything you upload or ask. We may be compelled to disclose information in response to valid legal process (Section 5). If privilege matters for your matter, speak with a licensed attorney you retain.
10. Your privacy rights
Depending on where you live, you may have the right to: know and access the personal information we hold about you; correct it; delete it; receive a portable copy; opt out of sale, sharing, targeted advertising, or profiling (we do not do these); limit use of sensitive information (we use it only to provide the Service); withdraw consent; and not be discriminated against for exercising your rights. You can do much of this yourself in the app. For anything else, email Help@TechtonicInnovations.com from the address on your account with the subject "Privacy Request."
We will verify your request by confirming control of your account email and respond within the time the law requires (generally 45 days, extendable once where permitted). You may use an authorized agent, who must provide proof of authorization; we may still ask you to verify your identity. There is no charge for reasonable requests.
Appeals. If we decline your request, you may appeal by emailing us with the subject "Privacy Appeal" within 60 days. We will respond in writing within 60 days and explain our decision. If your appeal is denied, you may contact your state attorney general (for Virginia residents, the Office of the Attorney General at oag.state.va.us).
11. U.S. state privacy rights
California (CCPA/CPRA). In the past 12 months we have collected the categories listed in Section 1: identifiers (email, name, IP address); customer records; commercial information (subscriptions); internet activity; audio information (transcription clips, not stored); inferences generated about your case (issue categories and summaries); and sensitive personal information you choose to include in case materials. We use and disclose them for the business purposes in Sections 2 and 4. We have not sold or shared personal information, and we do not knowingly sell or share information of consumers under 16. We use sensitive personal information only as permitted to provide the Service you request.
Virginia (VCDPA), Colorado, Connecticut, Texas, Oregon, and other states with consumer privacy laws. Residents may exercise the rights to access, correct, delete, obtain a portable copy, and opt out of targeted advertising, sale, and profiling in furtherance of decisions with legal or similarly significant effects, and may appeal a decision as described in Section 10. We process sensitive data only with your consent (given when you choose to include it) and only to provide the Service.
12. EEA, UK and Swiss users
Justice Genie is designed for U.S. legal matters, but where the GDPR or UK GDPR applies, Techtonic Innovations LLC is the controller. Our legal bases are: performance of our contract with you (providing the Service); your consent (optional analytics cookies, and sensitive information you choose to upload, which you can withdraw by deleting it); our legitimate interests in securing and improving the Service; and compliance with legal obligations. You have the rights of access, rectification, erasure, restriction, portability, and objection, to withdraw consent at any time, and to complain to your local data protection authority (in the UK, the ICO).
13. International transfers
We and our providers process data in the United States. If you use the Service from outside the U.S., your information will be transferred to the U.S., which may have different data protection laws than your country. Where required, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses (and the UK Addendum) offered by our providers.
14. Children
The Service is only for people 18 and older. We do not knowingly collect personal information from children under 18 as account holders. If you believe a child has created an account, contact us and we will delete it. Adults may need to upload documents that mention children as part of a legal matter; please include only what is necessary.
15. What we do not claim
We are deliberately honest here. Justice Genie is not "zero-knowledge" and not end-to-end encrypted. Because the assistant has to read your documents to help you, the Service and the AI providers that power its features process them in readable form. We do not claim that AI providers keep nothing at all: they may keep request data briefly under their terms. If you need a system in which no one but you can ever read a file, that is a different kind of product.
16. Changes to this policy
We will post any changes here and update the effective date. For material changes we will notify you in the app or by email before they apply, and where required we will ask you to accept the updated policy.
17. Contact
Techtonic Innovations LLC (operator of Justice Genie)
Reston, Virginia, USA
Privacy and support: Help@TechtonicInnovations.com
Justice Genie provides legal information, not legal advice. AI can make mistakes — verify with a licensed attorney.