Justice Genie

Terms of Service

Effective date: September 21, 2026 · Version 2026-09-21
Justice Genie is operated by Techtonic Innovations LLC, a Virginia limited liability company, Reston, Virginia, USA.

Key points (a summary — the full Terms below control)

  • A practice space for your case. Justice Genie is an educational, case-preparation and mock-hearing practice tool. It gives legal information, not legal advice.
  • Not a law firm. Not your lawyer. Using it does not create an attorney-client relationship, and it is not a substitute for a licensed attorney.
  • Nothing you share is privileged. Your conversations and uploads are not protected by attorney-client privilege or attorney confidentiality rules.
  • AI can make mistakes. It can produce wrong, outdated or made-up citations, quotes, facts and dates. You must check every citation, statute and deadline yourself. Courts have sanctioned people who filed fake citations.
  • Deadlines are your responsibility. Justice Genie does not calculate legal deadlines or statutes of limitation. Confirm every deadline with the court or a licensed attorney.
  • Follow court rules. Using live hearing or deposition features may be prohibited by your court, the judge, or recording laws. You must get permission first.
  • Not for emergencies. If you are in danger, call 911. For urgent legal help, contact a lawyer or legal aid (LawHelp.org).
  • Subscriptions renew automatically until you cancel. You can cancel online anytime; access continues through the paid period. All sales are final except where the law requires a refund.
  • Disputes go to binding individual arbitration (not court, no class actions, no jury), with a small-claims option and a 30-day right to opt out. See Section 22.
  • Our liability is limited to the greater of what you paid us in the prior 12 months or US$100.

1. Agreement to these Terms

These Terms of Service ("Terms") are a binding agreement between you and Techtonic Innovations LLC ("Techtonic," "we," "us," or "our") about your use of Justice Genie, including the website at justicegenie.help, the web application at /app, the desktop application, and related features (together, the "Service"). Our Privacy Policy explains how we handle personal information and is part of these Terms.

By creating an account, checking the box at signup, or using the Service, you agree to these Terms. If you do not agree, do not use the Service. Section 22 requires most disputes to be resolved by binding individual arbitration and waives class actions and jury trials, unless you opt out as described there.

2. What Justice Genie is — and is not

A practice and preparation tool. Justice Genie helps you organize and understand your own case materials and rehearse. Its features include reading documents you upload, answering questions with citations to those documents and to public law sources, a case intake guide ("Where do I start?"), mock-hearing and cross-examination practice with an AI playing a role, drafting practice documents and filling practice copies of forms, a deadline tracker for dates you enter, and live hearing and deposition assistance. All of it is for education, preparation and practice.

Not a law firm; no legal advice. Techtonic Innovations LLC is not a law firm, does not practice law, and does not provide legal advice, legal opinions, or recommendations about your specific legal rights, remedies, defenses, options, or strategies. Justice Genie is not a lawyer and is not a substitute for the advice of a licensed attorney in your jurisdiction. No employee, contractor, or AI system of ours acts as your attorney. We are not a lawyer referral service.

No attorney-client relationship. Using the Service — including asking questions, uploading documents, or receiving answers, drafts, suggestions, or checklists — does not create an attorney-client relationship, a fiduciary relationship, or any other special relationship between you and us.

You make the decisions. You alone decide what to file, sign, say, or do in your matter. You are responsible for anything you submit to a court, agency, arbitrator, or other party, whether or not you prepared it with the Service. If you are an attorney or work under one, you remain fully responsible for your professional obligations and your independent judgment.

Information is general and may not fit your situation. Laws, court rules, and procedures differ by country, state, county, and court, and they change. The Service may not reflect the law in your jurisdiction or the latest changes. It is designed mainly for matters in the United States.

3. No confidentiality or privilege

Because we are not your lawyer, your communications with Justice Genie are not protected by the attorney-client privilege, and you should not assume they are protected by the attorney work-product doctrine or by any attorney's duty of confidentiality. What you type, upload, record, or receive could, in some circumstances, be requested in a legal proceeding (for example, through a subpoena or discovery request), and we may be required to disclose it as described in our Privacy Policy. We protect your information with the security measures described in the Privacy Policy, but security measures are not the same as legal privilege. If privilege or confidentiality matters in your case, talk to a licensed attorney before sharing sensitive information with any online service, including this one.

4. AI output and verification

The Service uses artificial intelligence models provided by third parties. AI output is generated automatically, may be inaccurate, incomplete, outdated, or inappropriate for your situation, and may include citations, quotations, case names, statutes, facts, dates, or dollar amounts that are wrong or do not exist ("hallucinations"). Our grounding, abstention, and automated citation-checking features are designed to reduce these errors, but they cannot eliminate them, and labels such as "verified," "auto-checked," or a confidence score are not a guarantee of accuracy.

You must independently verify every citation, statute, rule, quotation, fact, deadline, and legal statement against the official source (for example, the court's website, the official code, or the actual court opinion) before relying on it or submitting it anywhere. Courts have sanctioned self-represented people and lawyers who filed documents containing AI-generated fake citations. Many courts, judges, and arbitrators also have rules or standing orders about the use of AI, and some require you to disclose or certify AI use in filings. You are responsible for finding and following those rules, including any required AI-disclosure certification.

Drafts, filled forms, and suggested wording produced by the Service are practice examples, not filing-ready documents. Output may be similar to output provided to other users.

5. Deadlines and time limits

Justice Genie does not calculate legal deadlines. Confirm every deadline with the court or a licensed attorney. The deadline tracker only stores dates that you type in, and reminders (in-app notices and calendar files) are a convenience that may fail, be delayed, or not display. Response deadlines, hearing dates, filing deadlines, appeal periods, and statutes of limitation are solely your responsibility. A missed deadline can end your case or cost you important rights. Do not rely on the Service, including any date mentioned in an AI answer, to tell you whether or when a deadline applies.

6. No guarantee of outcomes

We do not promise or predict any result in any legal matter. Practice sessions, intake suggestions, confidence indicators, and "model answers" are learning aids only. They do not tell you whether you have a case, whether you will win or lose, or what a judge, arbitrator, or other party will do.

7. Live hearing, deposition and recording features

Some features listen to audio from your microphone or computer, read your shared screen, transcribe what is said, and suggest responses in real time. Before using them you must confirm that doing so is allowed. You are solely responsible for complying with all courtroom and hearing rules; the orders and instructions of the judge, arbitrator, hearing officer, or court reporter; rules about electronic devices, recording, broadcasting, and transcription in courtrooms, remote hearings, and depositions; and all laws on recording or intercepting communications, including laws that require the consent of every person being recorded ("all-party" or "two-party" consent laws). Recording or transcribing a court proceeding without permission may be contempt of court or a crime.

Do not use these features where they are prohibited, where you have not obtained any required permission or consent, or in a way that could mislead a tribunal. The Service's general information about recording-consent laws is a simplified summary, not legal advice. Live suggestions are AI-generated, may be wrong, and may be delayed or unavailable at a critical moment; never read one aloud without checking it.

8. Not for emergencies

The Service is not an emergency service and cannot act for you. If you or someone else is in danger, call 911. If you have a court date or legal deadline coming up soon, or you are facing arrest, eviction, deportation, loss of custody, or a protective-order matter, contact a lawyer or legal aid organization right away. Free and low-cost help may be available through:

We are not affiliated with these organizations and do not endorse any particular provider.

9. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is not directed to children, and we do not knowingly allow anyone under 18 to create an account. You may use the Service only for your own matters, or for someone else's matter only where you have the legal right to do so. You may not use the Service if you are barred from receiving it under applicable law, including U.S. sanctions and export laws.

10. Your account and security

You must give accurate information when you sign up and keep it current. You are responsible for all activity under your account and for keeping your password confidential. Use a strong, unique password, sign out on shared devices, and tell us promptly at Help@TechtonicInnovations.com if you believe your account has been accessed without permission. Accounts are personal; do not share them or let others use yours. We are not responsible for losses caused by unauthorized use of your account that results from your failure to protect your credentials.

11. Your content and uploads

You own your content. "Your Content" means the documents, images, audio, text, and other material you upload, type, record, or share with the Service, and the output generated for you. As between you and us, you keep your rights in Your Content.

Limited license to us. You give Techtonic a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, and display Your Content, and to send it to our service providers (such as AI model providers and storage and hosting providers), only as needed to operate, secure, maintain, and provide the Service to you, to comply with law, and to enforce these Terms. We do not sell Your Content, and we do not use Your Content to train AI models. This license ends when Your Content is deleted from our systems, except for copies kept in backups for a limited time or as required by law, as described in the Privacy Policy.

Your responsibilities for what you upload. You represent and agree that:

We may remove or disable content, and report it to authorities, if we believe it violates these Terms or the law.

12. Acceptable use

You agree not to:

13. Plans, billing, auto-renewal and cancellation

Free trial. You can use the Service free with a limited number of uploaded files. The free trial does not require a payment card and does not turn into a paid subscription automatically.

Paid plans. Paid plans (currently Starter, Pro, and Business) are billed in U.S. dollars, monthly or yearly, at the price shown on our pricing page and at checkout. Payments are processed by Stripe, Inc.; we do not receive or store your full card number. Prices do not include taxes unless stated, and you are responsible for applicable taxes.

Automatic renewal. When you buy a paid plan, you authorize us (through Stripe) to charge your payment method at the start of each billing period. Your subscription automatically renews at the end of each monthly or yearly period, at the then-current price for your plan, until you cancel. You can cancel at any time, online, by opening the app and choosing Plans → Manage billing / cancel (which opens our payment processor's secure billing page), or by emailing Help@TechtonicInnovations.com. To avoid being charged for the next period, cancel before the renewal date shown in your billing page. When you cancel, the cancellation takes effect at the end of your current paid period and your access to paid features continues until then. Where required by law, we will send you a reminder before a yearly plan renews and notice before any price change takes effect, with the option to cancel.

Refunds. All sales are final. We do not give refunds or credits for partial billing periods, unused storage, or unused time, except where required by law. If you are charged in error, contact us within 60 days and we will investigate and correct genuine billing errors.

Plan changes and price changes. You may upgrade or downgrade through the billing page; proration, if any, is handled as shown there. We may change prices or plan features for future billing periods; we will give you advance notice of a price increase that affects your subscription, and it will apply only from your next renewal after the notice. If you do not agree, you may cancel before it takes effect.

Failed payments. If a payment fails, we or Stripe may retry it, and we may downgrade your account to the free trial until payment succeeds.

Promotions. Promotional codes and discounts are subject to their stated terms and have no cash value.

14. Storage limits

Each plan has a storage allowance (the free trial is limited by number of files). When you reach your limit, you will not be able to upload more until you delete files or upgrade. If your paid plan ends or you downgrade, the documents you already uploaded remain in your account, but you may not be able to upload new files beyond the free-trial limit. We may set reasonable limits on file size, file types, and usage (for example, AI requests per minute) to protect the Service.

15. Termination; your data afterward

By you. You may stop using the Service at any time. Cancel any paid plan as described in Section 13. You can delete individual documents and entire cases in the app; deleting a case deletes its documents, drafts, forms, conversations, deadlines, and search index. To close your account and delete your remaining account data, email Help@TechtonicInnovations.com from the address on your account.

By us. We may suspend or terminate your access, with or without notice, if you violate these Terms, if required by law, if your use creates risk or legal exposure for us or others, or if we discontinue the Service. If we discontinue the Service for reasons other than your breach, we will try to give you reasonable advance notice so you can download your materials, and we will refund any prepaid fees for the period after discontinuation.

Your data after termination. Keep your own copies of your documents; you can download drafts, filled forms, and calendar files from the app while your account is active, and you may request a copy of your account data by email. After your account is closed, we delete or de-identify your data as described in the Privacy Policy, except where we must keep it longer for legal reasons. Sections that by their nature should survive termination (including Sections 3–8, 11, 15–24) survive.

16. Third-party services

The Service relies on third parties, including AI model providers, cloud hosting and storage providers, Stripe for payments, analytics providers, and public legal-information sources (for example, government websites and CourtListener). Their services are governed by their own terms, and we are not responsible for their availability, accuracy, or acts. Links to other websites, including court and legal-aid sites, are provided for convenience; we do not control or endorse them. Public-law search results come from third-party sources that may be incomplete or out of date.

17. Our intellectual property; feedback

The Service, including its software, design, text, prompts, graphics, and the Justice Genie name and logo, is owned by Techtonic or its licensors and protected by intellectual property laws. Subject to these Terms, we give you a limited, personal, non-exclusive, non-transferable, revocable right to use the Service for your own lawful purposes. We reserve all rights not expressly granted. If you send us suggestions or feedback, you give us permission to use them without restriction or payment to you.

18. Changes to the service or these Terms

We may add, change, or remove features at any time. We may update these Terms; when we do, we will change the effective date above and, for material changes, notify you in the app or by email before the changes apply. Where required, we will ask you to accept the updated Terms before you continue using the Service. Changes do not apply retroactively, and changes to Section 22 will not apply to disputes that arose before the change unless you agree. If you do not agree to updated Terms, stop using the Service and cancel your subscription.

19. Disclaimers

To the maximum extent permitted by law, the Service and all content and output are provided "as is" and "as available," with all faults and without warranties of any kind, express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and quiet enjoyment, and any warranties arising from course of dealing or usage of trade. We do not warrant that the Service or any output will be accurate, complete, current, reliable, error-free, secure, uninterrupted, or suitable for any legal purpose; that citations, laws, or deadlines shown are correct or current; that reminders will be delivered; or that defects will be corrected. You use the Service and rely on any output at your own risk.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you. Nothing in these Terms limits any right you have that cannot be waived under applicable law.

20. Limitation of liability

To the maximum extent permitted by law, Techtonic Innovations LLC and its members, managers, officers, employees, contractors, agents, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or legal rights or claims, any adverse outcome in a legal matter, any missed deadline, any sanction, fine, or judgment, or the cost of substitute services, arising out of or relating to the Service or these Terms, however caused and under any theory of liability (contract, tort including negligence, strict liability, or otherwise), even if we were told such damages were possible.

To the maximum extent permitted by law, our total liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amounts you paid us for the Service in the twelve (12) months before the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).

These limits apply even if a remedy fails of its essential purpose, and they reflect a reasonable allocation of risk that is part of the basis of our bargain; we would not offer the Service at its current prices without them. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; in that case our liability is limited to the fullest extent the law allows.

21. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Techtonic Innovations LLC and its members, managers, officers, employees, contractors, and agents from and against any claims, demands, losses, liabilities, damages, fines, sanctions, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your Content, including any recording or upload; (b) your use or misuse of the Service or any output, including anything you file, submit, say, or do in a legal matter; (c) your violation of these Terms; or (d) your violation of any law, court rule or order, or the rights of any third party. We may take over the defense of any matter at our own expense, and you will cooperate with us.

22. Dispute resolution and arbitration

Please read this section carefully. It requires you and us to resolve most disputes by binding individual arbitration instead of in court, and it waives the right to a jury trial and to participate in a class action. You may opt out within 30 days as explained below.

22.1 Informal resolution first

Before starting an arbitration or small-claims case, the party with the dispute must send the other a written notice describing the claim and the relief requested, and both sides must try in good faith to resolve it for at least 60 days. Send notices to us at Help@TechtonicInnovations.com with the subject "Dispute Notice"; we will send notices to the email on your account. Include your name, account email, a description of the dispute, and the relief you want. Time limits for bringing a claim are paused while this process is under way.

22.2 Agreement to arbitrate

Except as stated in Section 22.4, you and Techtonic agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or our relationship — whether based on contract, statute, tort, or any other theory, and including disputes about the scope, validity, or enforceability of this agreement to arbitrate — will be resolved by binding individual arbitration. This agreement is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.).

22.3 How arbitration works

The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules, as modified by this Section (available at adr.org). A single arbitrator will decide the dispute. Payment of filing, administrative, and arbitrator fees will be governed by the AAA's consumer fee schedule, under which the business pays most fees; if the arbitrator finds your claim was not frivolous and the fees would be unaffordable for you, we will pay the balance. Unless the arbitrator decides otherwise, the arbitration will be conducted by video conference or on written submissions; any in-person hearing will take place in the county where you live or in Fairfax County, Virginia, as you choose. The arbitrator may award the same individual relief a court could award, but only to you individually and only to the extent needed to resolve your individual claim. The arbitrator's decision is final and binding, and judgment may be entered in any court with jurisdiction.

22.4 Exceptions

22.5 Class-action and jury-trial waiver

You and we each agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding, except as provided in Section 22.6. To the maximum extent permitted by law, you and we each waive the right to a trial by jury.

22.6 Mass arbitration

If 25 or more similar demands for arbitration are filed against us by or with the help of the same or coordinated counsel or organizations, the demands will be administered under the AAA's Mass Arbitration Supplementary Rules and resolved in batches of up to 50 demands each (with a final batch of any remainder). Each batch will be decided by a single arbitrator in one proceeding, with one set of fees per batch, and the parties will cooperate to select the arbitrator. The informal-resolution requirement in Section 22.1 applies to each claimant. Time limits for bringing a claim are paused for demands awaiting a batch. A court with jurisdiction may enforce this Section, including by enjoining the mass filing or administration of arbitration demands that do not comply with it.

22.7 Your right to opt out (30 days)

You may opt out of this agreement to arbitrate by emailing Help@TechtonicInnovations.com with the subject "Arbitration Opt-Out" within 30 days after you first accept these Terms. Include your full name, the email on your account, and a clear statement that you want to opt out of arbitration. Opting out does not affect any other part of these Terms, and if you opted out of a prior version you remain opted out. If you opt out, disputes will be resolved in court under Section 23 — and the class-action waiver in Section 22.5 still applies to the fullest extent the law allows.

22.8 Severability of this section

If the class-action waiver in Section 22.5 is found unenforceable as to any claim or request for relief, then that claim or relief (and only that) must be severed and decided in the state or federal courts located in Fairfax County, Virginia, after the individual arbitration of all other claims is complete, and that part of the arbitration agreement will not apply to it. If any other part of this Section 22 is found unenforceable, the rest remains in effect. This Section survives termination of your account and these Terms.

23. Governing law and venue

These Terms and any dispute between you and us are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs Section 22. Any dispute that is not subject to arbitration (including if you opt out) will be brought exclusively in the state or federal courts located in Fairfax County, Virginia, and you and we consent to their personal jurisdiction and venue, except that either party may bring an individual action in a small-claims court where you live. If you are a consumer, this choice of law does not deprive you of the protection of mandatory consumer laws of the place where you live.

24. General terms

25. Contact

Techtonic Innovations LLC (operator of Justice Genie)
Reston, Virginia, USA
Email: Help@TechtonicInnovations.com

Justice Genie provides legal information, not legal advice. AI can make mistakes — verify with a licensed attorney.

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